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Telegram Notifications

Telegram notifications is a feature mainly used by admins or staff. Unlike Email, Telegram notifications create operative ( as it feels like Telegram works much more of a real-time) expression. Think of it as you will be notified of every sale. Whenever a new appointment is made you will be instantly notified about this. Also, it’s possible to send Telegram messages to multiple accounts. Both for admins and staff.

By using shortcodes you can also improve the quality of your Telegram notifications content. Also, you can add attachments to your messages. This attachment includes an appointment invoice, custom invoice which was added by URL or generated via addons.

You can send notifications using all of the available actions in the Workflow module.

Sending Telegram notifications when a new appointment is added

When your customers book an appointment you can send a predetermined Telegram message. With this, you will be aware of your every reservation.

Sending telegram notifications when the appointment is rescheduled

When your customers change the date of their appointments by using the customer panel your Telegram account(s) will receive a notification. With this, you will be aware of any changes made within appointments.

Sending telegram notifications when the appointment is canceled or status changed

When your customers change the status of their appointments or cancel them by using the customer panel your Telegram account(s) will receive a notification. With this, you will be aware of any changes made within appointments. Here you can send various notifications using filters based on the appointments’ previous and present status. For example, if a Customer cancels an appointment that was approved, send a notification to my account.

Sending telegram notifications when N minutes left before the appointment (reminder)

Here you can send reminders to your telegram account with any possible configuration. For example, send the notification 1 hour before the meeting and Zoom link when 15 minutes left.

Sending telegram notifications N minutes before/after the appointment

After the appointment ends, you can send any content of notifications to those accounts which you added beforehand.

Sending telegram notification when a new customer is created

You can send a notification whenever a new customer is created. You can use all the shortcodes related to customers on it.

Setting up Telegram notifications with BOOQ BLUE™ is easy as it sounds. For this, you just need to log in to your Telegram account and create a new bot. This is an easy process containing a few steps. You will receive a token as soon as the Bot is created and you need to enter it on BOOQ BLUE™ settings.

When writing Telegram notifications text content you can use the provided Shortcodes. Some of the Shortcodes are Appointment date, Customer name, Custom inputs, Zoom meeting URL, etc… Using Shortcodes you will achieve more improved results.

Willem Marisstraat 14
4003 KP Tiel, Gelderland
The Netherlands

Chamber of Commerce
30259787 (Netherlands)
VAT ID: NL001229736B52
IBAN: ALL BRANDS MATTER
NL11 KNAB 0259 7495 08

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Google Calendar
implementation

If you sync your Google Calendar to BOOQ BLUE the system automatically read out your appointments in from your calendar. This way BOOQ BLUE can detect whether you are available or not.

Syncing works both ways. This means that new appointments on any side will be merged into one single agenda.

In order to achieve this you have to allow BOOQ BLUE to connect with your Google account through the STAFF tab in the admin panel.

You can sync one account per staff member.

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From here you can check out if BOOQ BLUE meets your standards. You can check the customer panel and the BOOQ BLUE application.

All customer panel changes you do to BOOQ BLUE are visible in the customer panel after a refresh.

NOTE:
Multiple people are able to edit content at the same time.

The BOOQ BLUE system performs best on a laptop or tablet.

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